Refund and Returns Policy – Bansal Mart

At Bansal Mart, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we offer the following refund and return options:

1. Eligibility for Returns & Refunds

Products must be returned within [X] days of purchase (e.g., 7 days for non-perishable items, 1-2 days for perishable goods).
Items must be unused, unopened, and in original packaging with tags/labels intact.
Proof of purchase (receipt/invoice) is required for all returns.

Non-Returnable Items:

Perishable goods (unless spoiled/damaged upon delivery).
Personal care items (opened shampoos, soaps, diapers, etc.).
Custom-made or assembled furniture (unless defective).

2. Return Process

Step 1: Notify us within [X] days via WhatsApp (6265318946) or call (6265318946). Provide order details and reason for return.
Step 2: For eligible returns, bring the item to Bansal Mart, Near Patidar Hardware, Englishpura, Sehore MP 466001.
Step 3: Once inspected, we’ll process a refund (cash/UPI) or offer store credit within [X] business days.

3. Damaged/Defective Products

Report issues within 24 hours of receiving the product.
We’ll arrange a replacement or refund after verification.

4. Refund Methods

In-store purchases: Refund via cash or UPI.
Online/Phone orders: Refund to original payment mode (if applicable).

5. Contact Us

For return requests or questions:

📞 Call/WhatsApp: 6265318946
✉ Email: agrawaletps@gmail.com
📍 Visit: Bansal Mart, Near Patidar Hardware, Englishpura, Sehore MP 466001

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